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The book Hotel Front Office Operations contains information about management principles and operations in the context of front-end services

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2023-10-03 15:58:32



          
        
        The book Hotel Front Office Operations contains information about management principles and operations in the context of front-end services. It addresses aspects of hotel work through lessons with illustrations for readers to gain knowledge, comprehend, and recognize the significance of front-end service job from the start to the final step. It is especially appropriate for students enrolled in hotel academic programs, hotel workers, and members of the general public who may not have primary hotel expertise.

        The contents of the book include: front-end service management from the registration process (Check-in), services throughout the stay, guest accounts, and room returns (Check-out), general knowledge about the service industry and hotels, types of rooms and guests, hotel business, and so on… 



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