Home > News > New monthly book > The book "Crisis Management in the Service Industry of Digital Age" presents approaches to crisis management for the service industry, which must face rapid changes from both technology and unexpected crises.
The book "Crisis Management in the Service Industry of Digital Age" presents approaches to crisis management for the service industry, which must face rapid changes from both technology and unexpected crises.

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28 May 2025 10:58:15




       The book "Crisis Management in the Service Industry of Digital Age" presents approaches to crisis management for the service industry, which must face rapid changes from both technology and unexpected crises. The content covers 3 main topics: (1) Integrating new technologies such as AI and Big Data to predict and respond to risks, (2) Innovative strategies for organizational recovery after a crisis, (3) Building flexible organizations ready for the future by developing organizational culture and transparent communication. This book is suitable for executives, students, and anyone looking to enhance their understanding of effective crisis management in the digital age. 



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: Weerawan S.
: Peerapol K.